FAQ

Why is this store open for a limited time only?

I will be opening my online store for short windows throughout the year, typically around holidays or seasonal transitions. In between I focus on creating new work for you! Join my mailing list to be the first to know when the store is open! This opening will last until December 15, 2025. I plan to reopen periodically throughout 2026 with new work.

 

Do cards come with envelopes?

Yes! Holiday cards include 11 envelopes (one extra). Thank you cards include 6 envelopes (one extra).

 

Are cards blank inside?

Yes, all cards are blank inside so you can add your own personal message.

 

What size frame do I need for matted prints?

5x7 matted prints fit in standard 8x10 frames.

8x8 matted prints fit in standard 12x12 frames.

 

Are framed prints ready to hang?

Yes! Framed prints are ready to hang.


How long does shipping take?

Greeting Cards: Printed by hand on premium cardstock and packaged with care. Please allow up to 5 business days until shipping.

Art Prints, Framed Work & Artist Books: Each piece is crafted to order. Please allow up to 7 business days until shipping for their creation.

Mixed orders: Orders containing multiple items will ship together once all pieces are ready.

 

What if my item arrives damaged?

Please contact me immediately at susiremoldart@gmail.com with photos. I'll replace or refund damaged items.


Can I request a custom design?

Not at this time - I'm offering a limited selection during this shop opening.